Saturday, February 2, 2013

To Tip Or Not To Tip, That Is The Question...

I have had many arguments, disagreements, "DISCUSSIONS" about tipping.
The recent story about a receipt being posted on an atheist website was very interesting to me.  In case you have not seen or heard about this story let me give you the short version...

A customer (who happened to be a Pastor) after eating at Applebees and getting an automatic 18% gratuity added to their check responded by writing on the receipt, "I give God 10% why do you get 18"?  A server took a picture of the receipt and then posted it to the Reddit website.  Of course knowing the magic of the Internet, this made the rounds like a dry California brush fire!  I saw this story all over Facebook and It eventually made it's way back to the person who wrote it, who I assume contacted Applebees (since the receipt was posted revealing the person's full name) in a not so pleasant state.  Eventually the server who took the picture and posted it on the Internet was fired from her job.  Do I think the person being fired was harsh? NOT AT ALL! Her post on the Internet was unprofessional. Do I think the comment on the receipt was wrong? NOT AT ALL! I think it was very apropos! (And they left a tip anyway). Do I think the comment was wrong coming from a Pastor? NOT AT ALL! Having a title does not make you any less of a person. People are human and thus have the rights to their emotions and actions.
You can read the full story HERE and HERE!

So back to my original question, DO YOU TIP?' Why or Why Not?
I have a friend who used to be a server and she and I have had many discussions about tipping.  For the record I am NOT "Anti-Tipping" HOWEVER, I do believe in tipping according to service.  Uh NO, just because you bring me a plate of food, sit it down on the table, smile and say "will that be all" does NOT mean I OWE you an automatic tip! I have had very good service and then I have had terrible service, and I ABSOLUTELY HATE places that tack on an automatic gratuity!  Who are YOU to tell ME what I should and should not give out of the kindness of my heart??  But I tell you what, This is the line I HATE the most (And the young lady said it in the article)
“We make $3.50 an hour. Most of my paychecks are less than pocket change because I have to pay taxes on the tips I make,” she explains. “After sharing my tips with hosts, bussers, and bartenders, I make less than $9/hr on average, before taxes.

OK, first of all if YOU take a job that pays YOU $3.50 an hour that is totally YOUR business, so do not expect ME to automatically give you a tip to compensate. Next do not assume that because you bring me something that I have to automatically compensate you for that and like it! But lastly  (and MOST IMPORTANTLY) keep in mind that YOU DID NOT COOK MY FOOD! If anyone deserves a tip it should be the person who is actually doing the hard work and COOKING for me! Yes, I take this personal because I have a Chef for a daughter and I remember her breaking her neck cooking awesome food and the servers getting the tips!

In this article the young woman also said,
“But because this person got embarrassed that their selfishness was made public, Applebee’s has made it clear that they would rather lose a dedicated employee than lose an angry customer. That’s a policy I can’t understand.”

I do not think "SELFISHNESS" is the culprit here. It is NOT selfish to compensate based on what you believe the service deserved. If I do not believe that the service warranted an 18% tip that you are automatically adding to my check then YES, You better know I will have something to say about it!
The customer has a right to voice their pleasure or displeasure with the franchise, because taking a picture of the receipt (with customer name on it) and posting it on the Internet is unprofessional and does cast the Applebees franchise in a bad light.

I once had a Chinese food deliver guy tell me, "Never no tip"? I was like WHAT??? Dude really?? I do NOT HAVE to tip you for doing YOUR job and driving to my house! Especially when I am already paying for your high priced food!
Best way to loose a customer! BYE!

I tip based on service, AND based on whether or not I have money for a tip! But I will NOT tip because you took a low paying job and therefore you believe I should make up the difference  Many people have jobs that pay minimum wage and they are doing much more than bring me a plate of food and a glass of water! Childcare workers, Amusement Park Attendants, Farmworkers, Movie Theater workers, Maids, Janitors, etc, the list goes on. These workers do not get automatic gratuities and they work HARD for a living!
So I guess the real question here should be, "Why are servers, bussers, waitresses, etc getting paid such HORRIBLE wages"???
What do YOU think about this debacle?


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